TERMS & CONDITIONS FOR GYANKAAR TECHNOLOGIES PRIVATE LIMITED

Gyankaar Technologies Private Limited ("Company" or "We" or "Us" or "Our"), having its office at #1545, Sector 1, 19 Main Road, opposite BMTC Bus depot, HSR Layout, Bengaluru-560 102, Karnataka, India owns and operates a web/mobile application "Atom Field" available as iOS and android based applications ("App") and the website: [atomfield-domain] ("Website"). The App and Website shall hereinafter together be referred to as the "Site" or "Atom Field". You (hereinafter collectively referred to as "User(s)"/ "You"/ "Your") may be accessing our Site from a computer or mobile phone device (through an iOS or Android application, for example) and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. By using the Site, you confirm that you accept these Terms of Use and that you agree to abide by them.

Your use of the services and features of the Site shall be governed by these Terms and Conditions (hereinafter "Terms of Use") along with the Privacy Policy, as modified and amended from time to time.

By mere accessing or using the Site, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Privacy Policies, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Site. You are responsible to ensure that your access to this Site and material available on or through it are legal in each jurisdiction, in or through which you access or view the site or such material.

REGISTRATION OF USERS

You will need to sign-up with Us by filling the sign-up form by providing your registered mobile number and other requisite information about yourself or your organisation and open an Atom Field account ("Account"). As a registered user, you further agree to update your Personal Information (as defined in the Privacy Policy) if needed and to be solely and entirely responsible for maintaining the confidentiality of your user account, login and password and any activity that may occur through your Account. You must ensure that the information provided by You is correct, complete and not misleading. You should also inform Us promptly of any changes to the information that You have provided, by updating Your details, so we can communicate with You effectively. In the event, the information supplied by You is incorrect, incomplete and misleading, your registration may be cancelled and Your Account may be deactivated.

ACTIVATION OF THE ACCOUNT

The Site is not available on a trial or self-service basis. Completing the sign-up form does not give You access to the Services.

  1. On completing the sign-up form You will be shown an acknowledgement that You will be contacted. Your Account remains locked until it is activated by Us.
  2. Your Account is activated by Us against the mobile number You registered with, together with the number of staff the subscription is sold for.
  3. You will be informed of activation by Our representative. No activation message is sent by the Site.
  4. Until activation, no user on Your Account, including staff on the mobile application, can access the Services.
  5. Where a mobile number that has already been registered completes the sign-up form again, the existing record is resumed and no fresh Account is created.

We are under no obligation to activate an Account, and We may decline to do so at Our discretion.

SUBSCRIPTION OF SERVICES

Payment of Fees

Atom Field is a paid service. You will be required to make payment of subscription fees for the use of the Site. Under no circumstances shall the fees paid by You for the use of the Services be refunded. The following payment options are available on the Site:

Subscription fees are charged per staff member per year. To successfully subscribe to the Services, the User is required to complete the transaction by making the payment for the services opted for.

Staff Count

Your subscription is activated for a stated number of staff. You may add staff records up to that number. Once the number is reached, further staff records cannot be added until the subscription is varied. Any increase in the number of staff is arranged through Our representative and takes effect once the revised subscription is activated.

Online transactions and Payment Rules

To process the payment of subscription fees, the Site may use third-party electronic payment processors or service providers (ESPs). You agree to be bound by the terms and conditions of use of each ESP, as appropriate. In the event of a conflict between these Terms of Use and the ESP's terms and conditions, these Terms of Use shall prevail.

Users should ensure that the instrument used to make the payment is his/her own. Users further understand and acknowledge the fact that Atom Field is not a bank, a financial institution, or a non-banking financial corporation. The Site does not hold funds on Your behalf and does not make payments to Your staff or to any third party.

It is the sole responsibility of the Users to administer and manage the payments made through the Site. Users are solely responsible for acquainting themselves with, and complying with, all applicable laws of India, including those pertaining to online payments.

In case the payment issued by You is not effected for any reason, You will be intimated by WhatsApp or SMS or push notifications to the mobile no specified by you in this regard. We assume no further responsibility in relation to failed transactions on the Site.

Incorrect/ Misleading Information

You must ensure that the information/ documents provided by You on registration is correct, complete and not misleading. In case of any change in the information provided by You, You must promptly inform Us of such changes by updating Your details, so that We may communicate with You effectively.

REFUND POLICY

The subscription fees paid for use of the Site are non-refundable irrespective of whether the Services have been availed/ and or consumed. Your subscription plan will continue to remain active till the end of the subscription term and cancellation of subscription will not be allowed during the subscription term. Only in cases of any fraudulent transactions and/or error in transaction such as duplicity in payment and/or incorrect amount charged, we may refund the subscription fee at our sole discretion post successful verification. The refund amount will be credited to the user's original source of payment in 7-10 working days.

DESCRIPTION OF SERVICES OFFERED

We provide field staff management for businesses. By using Our Site, users can track the location of enrolled staff during working hours, view a timeline of their day, record attendance against a shift, assign and approve tasks, build and assign forms that staff fill in the field, maintain customer records, record orders and payments against orders, and receive the associated reports.

LOCATION TRACKING AND RESPONSIBILITIES OF THE BUSINESS

The Services track the geographic location of the mobile devices of staff whom You enrol on the Site. Location is collected in the background, which means it continues while the mobile application is not open on screen.

By enrolling a staff member on the Site, You represent and warrant that:

  1. You are the employer of that staff member, or are otherwise lawfully entitled to enrol them.
  2. You have informed that staff member that their location will be tracked through the Site during working hours, what is recorded, and who in Your organisation can see it.
  3. You have obtained every consent, authorisation and approval required of You under applicable law, including applicable labour law and data protection law, before enrolling them and before switching tracking on.
  4. You will use the location information, the timelines, the form responses and the reports only for the lawful management of Your business.

We do not enrol staff, and We have no employment relationship with them. We do not determine why You track a staff member or what You do with the information. You are solely responsible for these.

You agree to indemnify and hold Us harmless against any claim brought by a staff member, a workers' body, a regulator or any other person arising from Your enrolment of a staff member, Your use of tracking, or Your failure to inform them or obtain their consent.

Location cannot be collected where a device has no location permission, has location services switched off, is in airplane mode, has no power, or where the application has been stopped. We do not warrant continuous or uninterrupted collection of location, and the Site reports such interruptions to You as outages.

RESPONSIBILITIES

Our Responsibilities towards the Users

We will exercise reasonable skill and care with respect to the access of the Site by the Users. Although We have asked all users to use the Site responsibly, We cannot guarantee the accuracy, integrity or quality of any information. You acknowledge and agree that We do not check or verify the details of any record created on the Site and do not guarantee the accuracy, integrity or quality of any information which is posted by third parties. It is hereby clarified that Atom Field shall incur no liability in cases of non-compliance of applicable state and central labour laws with respect to the services availed on the Site.

Responsibilities of Users

You agree to abide by the Terms of Use when using the Site. You shall be solely responsible for checking and verifying the details of any services accepted/ rendered on the Site by You and the terms of any support thereof. You shall be responsible for complying with all applicable laws including labour laws, local state and municipality laws and taxation regulations in Your dealings with other Users and for the performance and quality of any support which You agree to provide to/ receive from a User.

IMPERSONATION AND UNAUTHORISED DEALINGS PROHIBITED

The Site does not tolerate any illegal and unauthorized activities on or against the Site by either Users or any unrelated third parties. All Users are absolutely prohibited from impersonating another person/User or deal in any other manner that is prohibited by the Laws of India and other Jurisdictions. If we have reasonable grounds to believe that a User has indulged in any prohibited activities or has committed any Crime or Cyber Crime, Atom Field may in its sole discretion, but without any legal obligation to do so, initiate appropriate legal proceedings against the offender as well as notify the same to any regulatory or law enforcement agency of India or Foreign Jurisdiction. Atom Field may also suspend or terminate the User's account and other privileges for the use of the Site.

CRIME AND CYBER CRIME REPORTING BY USERS

In case of any Cyber Crime and Cyber Contravention involving their accounts, Users alone are responsible to investigate, prosecute and file necessary legal actions and proceedings against the Cyber Criminals and other Offenders and Atom Field shall in no case be responsible to share the financial and investigation burdens of the User. We will, however, endeavor to support Users in investigating such instances of Cyber Crime, if any, to the best of its ability.

USERNAME

After successful registration on the Site, a username ("ID") will be generated for the use of the Site by You, which You must keep confidential. You shall be solely responsible for preventing any unauthorised use of Your ID and notify Us in case any theft or unauthorized use of the ID takes place. We reserve the right to suspend and/ or block Your ID if the same is used in contravention of these Terms of Use. We are not responsible for changing / migrating the data from one User account to other.

USE OF SITE

The Site allows the registered users to create, edit and submit necessary information including creating User profile, posting details pertaining to the staff. We do not seek to monitor or control the submission of information. However, We do reserve the right to delete, move and edit any material submitted where We consider it necessary to do so. You agree to comply with all applicable laws and regulations when using the Site and are solely responsible for all the information You submit for inclusion or transmission. In compliance with Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, You agree and undertake that You shall not host, display, upload, modify, publish, transmit, store, update or share any information, including text, graphics, data, logs, images, or any Synthetically Generated Information (SGI), altered media, or deepfakes, that:

You grant Us a royalty-free, non-exclusive license to use, reproduce, modify, translate, make available and distribute the material for the purpose of operating the Site.

ALERTS/NOTIFICATIONS

GENERAL TERMS AND CONDITIONS

MODIFICATIONS TO THE SITE

TERMINATION OF SERVICES

We may suspend or cancel Your registration and/ or terminate Your access to the Site if You are in breach of these Terms of Use or have made any improper use of the Site. The suspension, cancellation or termination of Your registration and Your right to use the Site shall not affect either party's statutory right or liabilities.

Where Your subscription lapses or is cancelled, Your access to the Services ends and the Site displays a renewal message. The information held against Your Account is retained and is not visible on the Site until the subscription is renewed.

Notice of Content Removal and Discontinuation of Access: In accordance with Rule 3(1)(c) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, in case of non-compliance by a User with the Terms of Use, the Privacy Policy, or any platform guidelines for access or usage of the computer resource/Site, We reserve the absolute right to immediately terminate the access or usage rights of the User to the Site, deactivate or suspend the Account, and/or remove any non-compliant, unlawful, or objectionable information hosted, uploaded, or shared by the User without prior notice.

INTELLECTUAL PROPERTY RIGHTS

CONFIDENTIALITY

PRIVACY

Our Privacy Policy explains how We collect, process, use and disclose registration information and other Personal Information about you, including the location information collected from the devices of staff You enrol. For the definition of Personal Information and full details, please see our Privacy Policy at [atomfield-domain]/policy. For any data protection or privacy-related queries or concerns, You may contact Our Data Protection Officer at [data-protection-officer-email].

DISCLAIMERS

INDEMNITY

LIMITATION OF LIABILITY

In no event, Atom Field or its contractors, agents, licensors, partners or suppliers will be liable to You for direct, indirect, ancillary, special, incidental, consequential, punitive, reliance or exemplary damages. This includes, but is not limited to injury, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, loss of anticipated profits or any other pecuniary or non-pecuniary loss, goodwill, use, data, other intangible, or damage of any nature whatsoever loss (even if Atom Field has been advised of the possibility of such damages), arising out of or relating to: (i) this Agreement or any other policies of the Website; (ii) the Services, the Website or any reference site/app/Site/service; or (iii) Your use or inability to use the Services, the Website (including any and all materials) or any reference sites/app/Site/service, even if we or our authorized representative has been advised of the possibility of such damages or (iv) any other interactions with Atom Field.

FORCE MAJEURE

In the event that the performance of any of Our obligations pursuant to these Terms of Use is prevented, hindered or delayed by reason of fire, flood, earthquake, explosion or other casualty or accident or act of God, war or other violence, or service interruptions caused by the hosting service, failure or any act by or nature of telecommunications carrier, of the internet backbone, of any internet servers, or any applicable law, order proclamation, interruptions in supply of electricity regulation, ordinance, demand or requirement of any governmental or regulatory authority and such non-performance, hindrance or delay could not have been prevented by reasonable foresight or precautions (including proper planning and execution of the disaster recovery or business continuity plan) or circumvented through the use of alternate sources, work-around plans or other means or any applicable law, order proclamation, regulation, ordinance, demand or requirement of any governmental or regulatory authority (collectively "Force Majeure Event"), then We will be excused for such non-performance, hindrance or delay, as applicable, from Our obligations hereunder, to the extent that they are affected by the Force Majeure Event.

Complaint procedure

You can reach us at support@pagarbook.com or contact us at Customer Support at 08095332013 in case of any query and/or complaints.

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, any grievance with respect to any content or its non-compliance may be reported to Our Grievance Officer at [grievance-officer-email].

NOTICES

All notices shall be sent to Us/ You via email or at the postal address provided hereinbelow:

1545, Sector 1, 19 Main Road, opposite BMTC Bus depot, HSR Layout, Bengaluru-560 102, Karnataka

GOVERNING LAW

These Terms of Use shall be governed by and construed in accordance with the laws of India. The parties subject themselves to the exclusive jurisdiction of the courts at Bengaluru, India.

DISPUTE RESOLUTION

Any dispute in respect of all or any of the provisions of these Terms of Use shall be resolved amicably within 15 (fifteen) days of notifying the same to the other party and in the event neither party reaches an agreement, the dispute should be resolved by Arbitration which shall be referred to a Sole Arbitrator in accordance with the provisions of the Arbitration and Conciliation Act 1996. The place of arbitration shall be Bengaluru, India and the language used shall be English.

ENTIRE AGREEMENT

The Terms of Use and the Privacy Policy represent the entire agreement between You and Us in relation to the use of Our Site and shall supersede any prior agreement, understanding or arrangement between Us, whether oral or in writing. Further, You acknowledge and agree that, You have not relied on any representation, undertaking, promise or implied any warranty, whether conveyed orally or in writing, except as expressly stated herein.

CHANGE IN TERMS OF USE

We reserve the right to change these Terms of Use at any time. You are expected to check and get acquainted with these Terms of Use from time to time.

WAIVER

No delay in enforcing any provision of the Terms of Use will be construed to be a waiver of any rights under that provision by Us.

ASSIGNMENT

You shall not assign any of Your rights or obligations under these Terms of Use without Our prior written consent.

SEVERABILITY

If any provision of these Terms of Use is held by a court of competent jurisdiction to be void, invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.

I hereby agree to these Terms of Use.

These Terms of Use has been last updated on 23/09/2026.